What is it

HelpGent is a cutting-edge communication platform that empowers customers to engage with businesses on their own terms, anytime, anywhere. With a suite of asynchronous messaging options, HelpGent bridges the gap between real-time interactions and the convenience of self-service support.

Key features

HelpGent's key features include:

• Video messaging: Communicate visually and effectively through video messages, capturing facial expressions and body language for enhanced clarity.
• Text messaging: Exchange messages with businesses in a convenient text format, streamlining communication and providing a familiar and accessible channel.
• Screen sharing: Share your screen to provide or receive real-time assistance, making it easier to troubleshoot issues, collaborate on projects, and demonstrate products or services.
• Audio messaging: Send voice messages for a more personal and efficient interaction, adding a touch of human connection and saving time on typing.